Bakersfield, the county capital of Kern County, is located at the southernmost point of the San Joaquin Valley. It has been becoming increasingly popular as a tourism destination while simultaneously serving as a center for the agriculture and energy production industries. If you plan your trip to California then obviously you wanna stay in the best hotels in Bakersfield. Before check-in at any hotel keep in mind the below-mentioned tips to make your stay enjoyable.
All visitors have a certain level of expectation when they check in to a hotel. Hotels have to take steps to live up to visitors’ expectations. Following are the top seven customer expectations that hotels should be aware of to ensure that they have a wonderful time while they are staying at their hotel.
Here is the list!
Digital Check-in and Check-out
Many facets of life have been made simpler by technology, and gradually, this impact is shifting towards more digital expectations when it comes to hospitality services.
It’s reasonable for guests to anticipate mobile check-ins, check-outs, and digital keys for room access when even plane passes, tickets, and reservations can now be loaded into a smartphone. This includes the ability to order hotel services virtually from anywhere inside the hotel. This makes visitors stay more relaxed.
Proper hygiene
One of the most common complaints about hotel stays is the lack of cleanliness. Poor hotel hygiene, on the other hand, will always stick in the minds of customers as something they experience while staying there.
Every hotel should always emphasize maintaining strict hygiene and housekeeping standards. It aids in reducing complaints and limits the key cause of unhappiness among visitors.
Reliability of Safety Policies
The best hotels in Bakersfield always serve a guest home away from home. Every guest expects high safety measures and these hotels provide this. In addition to the conventional safety precautions, visitors increasingly anticipate more individualized protection, such as safeguards for vulnerable visitors including women, children, and the elderly. Guests choose innovative technology-based safety measures because they anticipate them to be quick and convenient in an emergency.
Simple and Clear Communication
It should come as no surprise that for a guest to be completely satisfied with their stay and the service, a hotel must streamline communication before, during, and after their stay. The key to keeping them coming back is providing excellent service where the guest’s needs are not only anticipated but also cared for.
So one of the first and most fundamental things visitors demand from a hotel is the simple access to communication channels. Whether it’s a timely acknowledgment of a request or contacting the appropriate person to provide assistance in resolving a problem.
Good Food
The experience of eating in a hotel is important. The quality of the meals is another top expectation of visitors to a hotel. No matter how outstanding a hotel’s customer service, ambiance, and amenities are, delicious food that meets guest interests and activities, is a basic …and yet powerful offering that may make a guest’s experience unforgettable.
Apart from great meals, food cleanliness, mindful, nutritious and vegan food alternatives are becoming increasingly popular and common visitor expectations in a hotel.
Celebrations
Every visitor expects something good at special events. The best hotels are aware that they are in surprise and delighted with the arrangements the hotel has made for their special day.
With this, visitors must tell them in advance if they’re celebrating something—think birthday, anniversary, babymoon, a night away from the kids, etc. This gives the hotel a justification and a chance to treat you to whatever extras they may have available, such as chocolate-covered strawberries, a bottle of champagne, a cheese plate, an early check-in/late check-out, etc.
Adequate Lighting
Whether it be the atmosphere in the dining room, bedside lamps, or bathrooms superior lighting can give the proper mood and ambiance. Long regimental strip lights that bordered the ceiling used to be common.
Poor lighting is the growing cause of dissatisfaction and nothing screams underwhelming like inadequate and uninteresting lighting.
Summing up
A cozy hotel room is necessary for carefully planned travel experiences. Follow these 7 tips to make the most of your stay at the hotel in Bakersfield. Whatever your needs, following these suggestions will help your hotel seem more like home. Although, all the best hotels in Bakersfield provide these amenities but still check once before booking a room.
